Google Play Store Promo

GOOGLE PLAY STORE IS NOW BOOSTED!

Get up to RM10 cashback*

when you pay with Boost on Google Play Store!

Campaign Period: 1 November 2022 – 31 January 2023

Get started in 3 easy steps

STEP 1

Click "Link Your Boost App Now"

STEP 2

Select "Add Boost App" & Verify your account.

STEP 3

Launch your favourite app & make your 1st purchase with Boost

Frequently Asked Questions

1. What is Google Play direct billing with Boost App?

Google Play Store enables purchases of apps, in-app items, subscriptions, and digital content. Customers are required to select a payment method to pay for these purchases. Boost App is now available as a payment method on Google Play Store, plus Boost customers will earn Boost Stars for every purchase on Google Play Store.

2. How do I make payments using Google Play direct billing with Boost App?

To start paying with Boost App, a one-time set up is required to make Boost App as your Payment Method on Google Play. Get started in 4 easy steps:

Go to your Google Play account.
Click “Add a payment method”.
Select “Add Boost App” and follow the on-screen instructions.
The new payment method will be added to your Google account.

3. Why Boost App account sign-in and OTP authentication are required?

When linking your Boost App to Google Play Store for the first time, sign-in and One Time Password (OTP) authentication are required to protect your account by validating that the Boost App account being linked is belonged to the account owner. This is a one-time process and OTP authentication will not be required for subsequent payments.

4. How do I check my Google Play purchase history?

Customers can review transaction history in the Google Play app

Google Play Settings > Payments and subscriptions > Budget and history.

5. Are there any additional fees when using Boost App for Google Play purchases?

No, there are no additional fees when using Boost App, instead Customers may get discounts from time to time.

6. Can Boost App be used for Play Store in other countries?

Boost App is only available as payment method to Google Play customers in Malaysia. If customers have selected Malaysia as the country of residence in their Google Play account settings, Boost App will be displayed as a payment option.

7. How do I remove Boost App as a payment method?

Click here and follow the prescribed steps by Google Play.

8. What should I do if my funds were wrongly deducted?

If funds were wrongly deducted, customers can report the charges to Google Play Support here.

9. How do I request a refund for Google Play purchases?

To request a refund for your purchases on your Google Play Store, follow the steps in this link.

10. How long does it take for the refund to be credited back into the Boost App?

Once the refund has been approved by Google Play, it will be credited back to customer’s Boost App within 30 days.

11. Who can I contact if I have more questions about Google Play direct billing with Boost App?

AVAILABILITY / TIME ZONE	CONTACT TYPE	CONTACT INFORMATION
English 10AM – 11PM (7 days a week)	Website	https://support.google.com/googleplay
English 10AM – 11PM (7 days a week)	Phone	Malaysia/English: 1-855-466-4438

12. How does the RM10 Cashback promotion work?

Make your first Google Play Store purchase with Boost App and fulfil the minimum spend criteria to receive RM5 cashback in your Partner Wallet. This cashback can only be utilised for subsequent Google Play Store purchases.

To receive a further RM5 cashback, customers have to make another transaction in the following month, and receive the RM5 cashback in your Partner Wallet. This cashback can be used on any purchase within the Boost App, or for offline payments at our official merchants.

For more information, please see the terms and conditions here.

13. Will I still receive the second RM5 cashback if I make my second transaction in the same month as my first purchase?

No, you will not be eligible for the subsequent RM5 cashback if you make another purchase in the same month.

14. Who should I contact if I have not received my cashback?

If you have not received the first cashback instantly, kindly contact support@myboost.com.my. The second cashback will be credited within 7-14 working days from the date you make your second purchase in the following month. If you do not receive in within the stipulated time, kindly contact the email listed above.