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Your Rights to Access, Correct Your Personal Information and Delete Your Account

(a) Choices. We offer you choices regarding the collection, use, and sharing of your Personal Information. Nevertheless, should you decline to provide any Personal Information that is essential to us to enable us to process your application/request (for example for the registration), we may not be able to process your application/request or provide you with our Service.

  • We will periodically send you free newsletters and e-mails that promote the use of the Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the “unsubscribe” instructions provided in the e-mail you receive, by terminating your Boost Account or by contacting us directly (please see contact information below).
  • Despite your indicated e-mail preferences, you may not opt-out of communication related to the terms and conditions of the Services, including any updates to our Terms of Use or Privacy Notice unless you deactivate the use of the Services.

(b) Changes to Personal Information. You may have access to or change your Personal Information in our possession or control through your profile within your Boost Account. Any request of access to correct Personal Information shall subject to the provisions of the applicable laws. We reserve the right to decline requests that jeopardize the security and privacy of the personal information of others as well as requests that are impractical or not made in good faith. Additionally, it is important to note that system-recorded Personal Information is not editable. When we delete any information, it will be deleted from the active database, but may remain in our archives. To the extent permitted by law, we may also retain your information for those purposes set out in this Privacy Notice, fraud prevention or other purposes required by laws.

(c) Withdrawal of Consent. You may at any time withdraw your consent to us processing any Personal Data of yours or to any part or portion of the processing a notice of withdrawal by contacting our Customer Experience officers at our email address support@myboost.com.my and within the period prescribed under the PDPA, we shall take all commercially reasonable steps to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of other legal obligations to us.

(d) Deletion or Cancellation of Account. You may request to delete or cancel your Boost Account at any time. You may do so by contacting our Customer Experience officers at our email address support@myboost.com.my. Please note that once your account is deleted, you will not be able to use our products and services thereafter.

Updated 2.6.2022